Box Office
CHECK IN WITH: PRODUCTION MANAGER
HANDLE MONEY CAREFULLY - Confirm each order, give correct change, and keep the cash area organized.
BE WELCOMING - Greet every guest, answer questions, and thank them for supporting the theatre.
KEEP IT CLEAN - Please keep the box office tidy and presentable.
TICKET PRICES
General Admission $35
Senior/Veteran: $29
Student: $15
CASH BOX PROCEDURES
Start of Shift
1. Count cash
2. Write it down in provided booklet. Initial your entry.
3. Open and update WIX app
4. Sell Tickets
(Be sure to process all cash sales using WIX. This is how we know how much cash should be in the box upon collection)
End of Shift
1. Count cash
2. Write it down in provided booklet. Initial your entry.
3. Return the Cash Box to $100
4. Put remaining $ in the Cash Bag.
5. Put Cash bag into the Cash Box, Lock it and leave Cashbox in the Box Office.
6. Let Production manager know BEFORE leaving!
Concessions
CHECK IN WITH: PRODUCTION MANAGER
HANDLE MONEY CAREFULLY - Confirm each order, give correct change, and keep the cash area organized.
BE WELCOMING - Greet every guest, answer questions, and thank them for supporting the theatre.
KEEP IT CLEAN - Please keep the box office tidy and presentable. Wash hands, wipe surfaces, and keep food properly covered/displayed/organized.
SNACK PRICES
Soda .............2.00
Popcorn ..........1.50
Chips .............2.00
Meat Sticks ........2.50
Rice Crispy ........2.50
Cookies ..........2.50
CASH BOX PROCEDURES
Start of Shift
1. Put out tables and get product out/ready
2. Ensure garbage cans are available/accessible
3. Count cash
4. Write it down in provided booklet. Initial your entry.
5. Open and update WIX app
6. Sell products
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(Be sure to process all cash sales using WIX. This is how we know how much cash should be in the box upon collection)
End of Shift
1. Count cash
2. Write it down in provided booklet. Initial your entry.
3. Return the Cash Box to $100
4. Put remaining $ in the Cash Bag.
5. Put Cash bag into the Cash Box, Lock it and leave Cashbox in the Box Office.
6. Put Product away
7. Clean Up Lobby/ Ushers to sweep the auditorium popcorn mess
8. Let Production manager know BEFORE leaving!
Ushers & Helpers
CHECK IN WITH: PRODUCTION MANAGER
BE WELCOMING - Greet every guest, answer questions, and thank them for supporting the theatre.
KEEP IT CLEAN - Please keep the lobby tidy and presentable.
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BE HELPFUL - Be ready and willing to help Box office or Concessions set up/ tear down.
AFTER SHOW - Help concessions by sweeping the Auditorium for spilled popcorn and getting it ready for the ext performance.
SETUP PROCEDURES
Start of Shift
1. Check in with production Manager for any tasks needed.
2. Check in with Box Office & Concession for any tasks needed.​
3. Ensure Lobby Signage is out and in place.
4. Get your paper and digital programs ready
End of Shift
1. Collect Programs as guests exit!
2. Put Programs in Box Office.
3. Check in with Concessions for tear down help.
4. Start to Clean Up Lobby/ sweep the auditorium popcorn mess
8. Let Production manager know BEFORE leaving!
WIX & Payment Processing Support
If WIX is not performing as needed
Please reach out to